Think Outside the Bun

Drive Thru- Placing Your Order at the Speaker Part 2
1. When placing your order you request a combination meal number please respond promptly with what beverage you would like to enjoy. We don't wanna ask you. It's a pain. Also don't request a Combination Meal if you only want the entree item and a side. That's not a meal. A meal comes with a beverage, side item, and entree.
2. If you would like water as your choice of beverage please specify if you would like it bottled or tap.
3. If you have listed off all of the items you would like to order, please let the headset person know that you have completed your order in a polite fashion. Awkward silences are no fun for both parties.
4. Do not pull away when the person on headset is speaking. That's rude. How would you like it if we cut the speaker box off while you were talking?

Drive Thru- Arriving at the Window
1. When you arrive at the window please have your money ready for payment. We don't want to waste 2 minutes of our lives waiting on you to locate your debit card. Get your life together and then you may procede to the drive thru. We're never going to get those 2 minutes back. On a good day a drive-thru can do as many as 147 cars in one hour. If we wait for customers on every transaction think how much time you've wasted of ours. We will never get that time back.
2. Greet the person at the window. It's nice :)
3. If the cashier does not ask you for any condiments or sauces and you would like some, politely let them know what kind you would like. Also, we know what you ordered and approximately how much sauce you are going to need with your order. Don't get crazy. You do not need 7 Chick-fil-A sauces with your 8 pack of nuggets.
4. For the record: KETCHUP IS A SAUCE. DO NOT ASSUME WE PUT IT IN THE BAG AUTOMATICALLY.
5. Your straws and napkins are in the bag. I promise.
6. The very popular red sweet and sour sauce that Chick-fil-A carries is called Polynesian Sauce. Please pronounce it correctly. PAUL-A-KNEE-SIAN.

These are the ways that actual customers have called the sauce. . .
*I did not make these up*
*Pomeranian
*Mandarin
*Hawaiian
*Pineapple
*Polapanesian
*Poly-what-sauce
*Sweet and Sowa
*That red sauce

7. Please do not add things at the window. A sandwich is fine, but not a milkshake...

Just so we clarify, Milkshakes are a work of culinary art. They take a bit to make. Here is the process. Grab a cup. Pour in the alloted amount of shake base. Insert proper flavoring. Dispense Ice Dream. Put on a dome lid. Hand Spin. Top with whipped cream and a Cherry.

It takes some effort. Don't order them at the window. Go through the Drive Thru again, or forego the frosty delight. You really don't need the calories anyway.

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